Is your business ready to harness the power of Artificial Intelligence?

Take our quick 2-minute questionnaire to see where your organization stands, from Exploratory to Optimized.

Get your personalized AI Readiness Score, our AI Readiness Checklist, and our AI Roadmap.

🎯 Strategic Alignment

Does your organization have a clearly defined AI strategy tied to business outcomes? *

No strategy in place

Early exploration, no formal plan

Strategy exists but not connected to outcomes

Clear strategy tied to KPIs

🎯 Strategic Alignment

How would you describe executive sponsorship for AI initiatives? *

None

Some awareness, limited buy-in

Champions identified in certain departments

Full executive alignment and funding

💾 Data & Infrastructure

How accessible and organized is your data for AI projects? *

Siloed, unstructured, and difficult to use

Partially structured with some integrations

Centralized but not optimized for AI

Clean, structured, integrated, and AI-ready

💾 Data & Infrastructure

Do you have scalable infrastructure (Cloud, APIs, Storage) to support AI workloads? *

No, infrastructure not suitable

Some cloud/modernization efforts underway

Adequate infrastructure but limited scalability

Fully scalable cloud-native environment

👥 People & Skills

Do you have internal teams with AI expertise (data science, ML engineering, prompt engineering)? *

None

Limited knowledge, reliance on outside partners

Some expertise in specific domains

Robust in-house AI talent

👥 People & Skills

How would you describe employee readiness for AI adoption? *

Resistance or lack of awareness

Initial curiosity, no training

Some training initiatives underway

Organization-wide enablement in progress

⚙️ Processes & Governance

Do you have AI governamce polices in place (compliance, security, ethics)? *

No policies in place

Early discussions happening

Drafted policies but not enforced

Clear policies, compliance, and ongoing audits

⚙️ Processes & Governance

How prepared are your workflows for AI automation and integration? *

Highly manual, no automation

Some departmental automation in silos

Moderate automation, not company-wide

Automated and AI-enabled workflows

📊 Customer & Business Impact

How are you prioritizing AI use cases that directly impact customers or employees? *

Not identified

Brainstorming in progress

Pilots launched but not scaled

Clear pipeline of use cases mapped to ROI

📊 Customer & Business Impact

How are you measuring the success of AI initiatives? *

No measurement in place

Tracking experimental metrics only

Measuring operational impact but not outcomes

Comprehensive ROI and CX impact metrics

🧭 AI Mindset & Perspective

How do you feel about the growing role of AI in business? *

Excited, I see massive potential

Cautiously optimistic, I see both promise and risk

Uncertain, I'm still learning about it

Concerned, AI feels more threating than helpful

🧭 AI Mindset & Perspective

How confident do you feel in your ability to lead or influence AI adoption in your business? *

🧭 AI Mindset & Perspective

What motivated you to take the KaizenCX AI Readiness Assessment? *

To better understand how AI could benefit my business

To identify gaps and opportunities in our AI plans

To prepare for upcoming AI projects

To benchmark our plans against best practices

Out of general curiosity or professional interest

I'm exploring what KaizenCX can do to help us with AI

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